Insufficient international bulk SMS delivery rate? Talk2all offers professional solutions.
International SMS, a commonly used communication tool in global business, directly impacts customer conversion and service experience due to its delivery rate.Compared to regular SMS, international SMS faces numerous limitations in various aspects; regardless of the type of message sent, 100% delivery cannot be guaranteed.
When SMS delivery fails, businesses often struggle to quickly pinpoint the root cause. Today, we'll examine common international SMS delivery failures from both the sender's and receiver's perspectives and share Talk2all's practical solutions for situations that can be avoided in advance.
Reasons for SMS sender
1. Signature and Qualification Issues
According to the regulatory requirements of operators in various countries, enterprise signatures and guiding content (such as links and contact information) must be registered and approved in advance. Failure to register, expired registration information, or discrepancies between the registered information and actual content will result in the entire batch of messages being blocked by the system.
Talk2all Solution:
· Provides a one-stop signature registration service, covering 220+ countries and regions;
· Register to enjoy a unique enterprise signature, enhancing brand recognition.
2. Sending Frequency and Concurrency Overload
Some bulk messaging platforms have immature technical architectures, often struggling to stably handle a large number of sending requests in a short period under high concurrency scenarios, leading to sending failures or severe delays.
Talk2all Solution:
· Supports large-scale concurrency, capable of sending over 2000 messages per second;
· Supports multilingual and localized number display, ensuring a 99.9% delivery rate.
3. Unstable Channel Quality
Some companies, in an effort to save costs, choose unofficial, low-quality shared channels. These channels often experience sending failures or packet loss due to limited resources and unstable lines.
Talk2all Solution:
· Hundreds of direct connections to carriers ensure sending stability;
· AI-powered intelligent routing switches to the optimal channel in real time.
4. Content Triggers Prohibited Words
Messages containing prohibited or restricted words, sensitive topics, or suspected fraudulent terms will be blocked in real time during the carrier's review process. Even compliant content may sometimes fail due to a few ambiguous words.
Talk2all Solution:
· Provides dedicated one-on-one service for large clients, offering fully customized solutions;
· 24/7 customer service, providing online support anytime.
Reasons for SMS Recipient
1. Mobile Device Abnormality: The user's mobile phone is in a state of being out of service, suspended, switched off, with weak signal, or full storage space.
2. Active Rejection: The user has actively rejected these SMS messages by replying to an unsubscribe command, setting up blocking, or complaining to the operator.
3. Local Operator Policy Restrictions: Some countries or operators have special restrictions or blocking rules for international SMS messages.
Talk2all Solution:
· Provides a dedicated backend to monitor sending status at any time;
· Billing is based on submission, with automatic refunds for failed messages.
Four Steps to Activate the Talk2all SMS Platform
Register Account → Free Trial → Confirm Top-up → Start Using Officially
Official Contact Information:
➥Official Website: https://www.talk2all.com.cn/sms/
➥Official Customer Service Hotline: 400-098-0086
➥WeChat: 15200337571
➥Telegram: @Talk2all1
