Talk2all International Bulk SMS FAQs

With the rapid international development of mobile internet, more and more enterprises are demanding higher and stronger global communication capabilities. Among these, international SMS is widely recognized as capable of covering the entire globe and achieving the widest possible message delivery.

Talk2all's international SMS service, with a 99.9% delivery rate and a 3-second global reach efficiency, has served over 4,000 enterprise clients, sending over 5 billion SMS messages. This article compiles frequently asked questions about international SMS services to answer your questions.

Q1:What types of text messages can I send?

A:Talk2all currently supports three major international SMS types: notification SMS, marketing SMS, and OTP (Over-the-Top) SMS verification codes.

➤ International Notification SMS: Facilitates new business development for enterprises, maintains user engagement through instant SMS notifications, and efficiently supports marketing operations.

➤ International Marketing SMS: Aligns with enterprise marketing strategies, reaching customers directly via SMS to enhance brand influence and customer responsiveness.

➤ International SMS Verification Code: Provides a simple and secure verification code sending service for app and website user registration, password retrieval, etc. (Does not accept incoming codes).

Q2: What are the prices for bulk SMS messaging?

A: International SMS pricing is affected by factors such as national policies, operator resources, content sent, and channel quality, so there is no uniform pricing. Talk2all partners with over 50 operators worldwide, possessing hundreds of direct connection channels. We offer flexible, pay-as-you-go pricing; the more you send, the lower the price. For details, please consult us one-on-one.

Q3: How is international SMS billed?

A: Billing is based on submission. Failed messages are automatically refunded. Talk2all provides each client with a dedicated backend, ensuring a clear and transparent sending process. You can view sending status reports at any time to ensure high-quality and timely delivery.

Q4: Why does sending messages fail?

A: Common reasons for failure include sensitive words in the content, unregistered signatures, marketing messages lacking the "reply TD to unsubscribe" option, channel congestion, or insufficient account balance.

Q5: What should I pay attention to when sending international SMS messages?

A: When composing SMS content, you must comply with the laws and regulations of each country to avoid sending failures or channel blocking. You also need to consider the language habits and cultural background of your target audience, avoiding words and expressions that are easily misunderstood or offensive.

➤ Sending Time: Try to send messages between 8 AM and 8 PM in the customer's local time zone to avoid disturbing their daily life and rest.

➤ Text Content: Keep it concise, intuitive, and easy to understand. Some countries/regions have strict requirements on SMS length; messages that are too long may fail to send.

➤ Legal Compliance: Due to different laws and policies in different countries, prohibited words also vary. Talk2all provides one-on-one dedicated services for large clients, offering fully customized solutions.

If you are interested in our products or have any other questions, please feel free to contact us! Register now for a free trial!

Official Contact Information:

➤Official Website: https://www.talk2all.net/

➤Official Customer Service Hotline: 400-098-0086

➤WeChat: 15200337571

➤Telegram: @Talk2all1